Common Error Messages

Even a professional building analyst can encounter errors when modeling. This section includes solutions to some of the most commonly encountered error messages.

Error with Line and Position Number
Error with Line and Position Number If you receive errors similar to “TREAT could not generate the requested report. Error code:2 An error occurred while...
Wed, 19 Apr, 2017 at 10:13 AM
Error: Customer Data Not Found
Error: Customer Data Not Found If you get the error message, “The Customer data was not found. “, check the Project Description page of TREAT to ensure tha...
Wed, 19 Apr, 2017 at 10:14 AM
Deleting Spaces
Deleting Spaces In TREAT you can model surfaces between conditioned and unconditioned spaces. You cannot model surfaces between conditioned spaces. When ...
Wed, 19 Apr, 2017 at 10:14 AM
Text Display or Table Display Not Aligning
Text Display or Table Display Not Aligning Open the Windows control panel and go to the Display section. Turn text magnification off. Set to Normal...
Wed, 19 Apr, 2017 at 10:15 AM
Could Not Open Generated Report File
Could Not Open Generated Report File On the user’s computer, TIFF files are not associated with a program that can open them. To associate a file ext...
Wed, 19 Apr, 2017 at 10:15 AM
Bank Rate Must Be Greater Than Inflation
Bank Rate Must Be Greater Than Inflation TREAT will not allow the Bank Rate to be less than the Inflation Rate, although in reality, this can happen. ...
Wed, 19 Apr, 2017 at 10:15 AM
Detail Table Open Operation Failed
Detail Table Open Operation Failed This error is generated after the extension of a TREAT filename has been manually changed. Send the file in and we...
Wed, 19 Apr, 2017 at 10:15 AM